Industry: Global Consumer Technology & Social Media Platform
Executive Leadership Team | Reports to: Chief Executive Officer & Board Governance Committee
Location: San Francisco | New York | London | Hybrid Executive Structure
About the Company
We are a global consumer technology and social media platform serving over 2 billion users worldwide. Our ecosystem includes digital content platforms, creator monetization tools, AI-powered recommendation engines, immersive virtual experiences, and global advertising networks.
Operating at a massive scale across regulated markets, we navigate complex challenges involving data privacy, misinformation, digital safety, AI ethics, geopolitical scrutiny, and brand trust. Public perception, stakeholder confidence, and regulatory relationships directly influence enterprise value and long-term growth.
As global digital platforms face increasing accountability from governments, institutional investors, civil society, and users, we are seeking a strategic and globally experienced Chief Reputation Officer to lead enterprise-wide reputation governance, stakeholder trust strategy, and public perception management.
This is not a communications oversight role. This is an enterprise trust and influence mandate.
Job Function
The Chief Reputation Officer will design and execute a comprehensive global reputation strategy encompassing brand integrity, stakeholder engagement, public policy positioning, digital trust, ESG narrative, media strategy, crisis response, and executive visibility.
The role requires deep integration across Communications, Public Affairs, Legal, Investor Relations, Trust & Safety, and Product teams to ensure reputation resilience in a rapidly evolving digital ecosystem.
Essential Duties and Responsibilities
- Architect and implement a global enterprise reputation strategy aligned with corporate growth objectives
- Lead integrated stakeholder engagement across regulators, policymakers, institutional investors, media, advocacy groups, and global users
- Oversee global crisis management and real-time reputation risk mitigation
- Develop a digital trust strategy addressing misinformation, AI ethics, and platform integrity
- Guide executive visibility, thought leadership, and global summit positioning
- Oversee ESG narrative alignment and sustainability communication frameworks
- Establish enterprise-wide reputation risk monitoring systems
- Collaborate with Legal and Compliance teams on regulatory positioning
- Drive brand governance consistency across international markets
- Lead reputation analytics using data-driven sentiment monitoring tools
- Manage high-impact public policy communications strategies
- Report the reputation risk posture to the CEO and the Board Governance Committee
Strategic Support
- Advise the CEO and Board on reputational risk exposure and global trust metrics
- Support expansion into emerging markets with regulatory sensitivity
- Guide reputation integration during mergers, acquisitions, or partnerships
- Strengthen relationships with global institutional investors
- Contribute to long-term corporate governance and transparency initiatives
- Align trust-building efforts with long-term enterprise valuation strategy
Job Qualifications and Requirements
- 15+ years of executive leadership experience in corporate reputation, public affairs, or global communications
- 8+ years within technology, social media, digital platforms, or highly scrutinized industries
- Proven experience managing global crises and high-profile reputational events
- Strong understanding of regulatory, geopolitical, and public policy landscapes
- Experience advising Boards and C-suite executives
- Demonstrated ability to build enterprise trust frameworks at scale
- Strong knowledge of digital media ecosystems and AI ethics considerations
- Bachelor’s degree required; advanced degree in Communications, Public Policy, Business, or related field preferred
Personal Capabilities and Qualifications
- Executive presence with Board-level influence capability
- Sophisticated strategic judgment under public scrutiny
- Strong geopolitical awareness
- Exceptional stakeholder management and negotiation skills
- Data-driven decision-making mindset
- Calm, decisive leadership during crises
- High ethical standards and a transparent orientation
- Cultural intelligence across global markets
Working Conditions
- Hybrid executive model with 30–40% global travel
- High-accountability environment influenced by media and regulatory scrutiny
- Direct engagement with policymakers, regulators, and institutional stakeholders
- Board-level reporting and governance oversight
- Fast-paced global digital ecosystem
Compensation & Benefits
Total Executive Compensation Package: $310,000 – $430,000 USD
Executive Compensation Includes:
- Competitive base salary within stated range
- Performance-based annual incentive bonus
- Long-term equity participation and executive stock grants
- Comprehensive executive health and wellness benefits
- Retirement and deferred compensation programs
- Relocation and global mobility support
- Executive leadership coaching and advisory services
- Generous PTO and executive leave structure
Why Join Us
- Shape global reputation strategy for one of the world’s most influential digital platforms
- Influence enterprise trust in a highly scrutinized technology ecosystem
- Partner with executive leadership on global governance initiatives
- Competitive executive compensation aligned with enterprise impact
- Opportunity to define trust architecture in the AI-driven digital era
