Industry: Luxury Hospitality / Private Golf Clubs / Resort Management
Location: Remote, United States (Onsite / Hybrid flexibility)
Compensation Package: $312,000 – $450,000 annually + performance-based incentives + comprehensive executive benefits
About the Organization
We are a premier, globally recognized luxury resort and private club organization, delivering exceptional experiences for members and guests across world-class golf courses, hospitality services, and lifestyle offerings. Our commitment to excellence extends from championship-level golf operations to curated guest experiences, ensuring every interaction reflects our brand’s reputation for unparalleled quality and attention to detail.
The Director of Golf Operations will serve as a key executive leader, responsible for the strategic oversight, operational management, and growth of all golf-related functions. This role combines hands-on leadership with strategic vision, ensuring that our golf operations deliver excellence in service, member engagement, and business performance.
This position offers the opportunity to lead a high-performing team, drive operational innovation, and elevate the overall member and guest experience at one of the most prestigious golf destinations in the world.
Essential Duties and Responsibilities
- Oversee all aspects of golf operations, including tee-time management, course maintenance coordination, tournament planning, and member services.
- Lead and develop golf operations staff, including professionals, attendants, and support teams, fostering a culture of excellence and high performance.
- Develop and implement strategic initiatives to enhance member satisfaction, increase participation, and drive revenue growth.
- Collaborate with Marketing, Food & Beverage, and Membership teams to create integrated, high-value experiences for members and guests.
- Manage operational budgets, expense control, and revenue forecasting for golf operations.
- Establish and maintain operational standards, policies, and procedures to ensure compliance with safety, quality, and regulatory requirements.
- Analyze operational performance metrics, identifying areas for improvement and implementing actionable solutions.
- Plan and execute tournaments, corporate events, and specialty golf programs, ensuring seamless execution and member satisfaction.
Job Qualifications and Requirements
- Bachelor’s degree in Hospitality Management, Sports Management, Business Administration, or related field; Master’s degree preferred.
- 10+ years of progressive experience in golf operations or club management, including at least 5 years in a leadership role.
- Proven track record of successfully managing luxury golf operations, private clubs, or resort-based golf programs.
- Expertise in golf course operations, member engagement strategies, tournament planning, and operational budgeting.
- Strong knowledge of industry standards, best practices, and emerging trends in golf and hospitality.
- Experience with golf management software, tee-time booking systems, and analytics tools.
Personal Capabilities and Qualifications
- Exceptional leadership and people management skills, with the ability to inspire and develop high-performing teams.
- Strategic thinker with the ability to align operations with long-term business goals.
- Excellent communication and interpersonal skills, able to engage effectively with members, guests, and executive leadership.
- Results-oriented, highly organized, and proactive in problem-solving and operational decision-making.
- Commitment to delivering world-class service, operational excellence, and member satisfaction.
Strategic Support
- Serve as a key advisor to executive leadership on golf-related strategy, revenue growth, and member engagement initiatives.
- Provide insights to enhance operational efficiency, course utilization, and program profitability.
- Support long-term strategic planning for golf operations, including course expansions, new program launches, and technology adoption.
- Collaborate with cross-functional leadership teams to align golf operations with broader organizational goals.
Working Conditions
- Full-time executive role based onsite at the golf course/resort facility in Palm Beach, FL.
- Fast-paced, high-visibility position requiring operational oversight, team leadership, and strategic decision-making.
- Occasional travel to conferences, industry events, or partner facilities may be required.
- Hands-on involvement in day-to-day golf operations while maintaining a strategic focus on long-term goals.
Job Function
- Golf Operations Leadership & Strategy
- Team Development & Talent Management
- Budgeting, Forecasting & Performance Analysis
- Member & Guest Experience Optimization
- Event & Tournament Planning
Compensation & Benefits
- Base salary: $312,000 – $450,000 annually
- Performance-based bonus and incentive programs
- Comprehensive health, dental, and vision coverage
- Retirement plan with employer match
- Paid time off, wellness programs, and professional development opportunities
- Exclusive access to luxury resort amenities and professional networking events
Why Join Us
- Lead a world-class golf operations team at a prestigious luxury resort or private club.
- Shape the strategic direction and elevate member and guest experiences across championship-level golf operations.
- Collaborate with senior leadership on high-impact initiatives and operational innovations.
- Drive measurable business results while maintaining the highest standards of service and quality.
- Competitive executive compensation with significant career growth and long-term incentive opportunities.
