About the Role
As commerce continues to accelerate at unprecedented speed, operational precision and intelligent logistics define the companies that lead. We are seeking a Director of Warehouse Operations, a strategic and hands-on leader who can drive efficiency, safety, and innovation across our national distribution network.
In this executive role, you’ll oversee a complex warehouse ecosystem spanning fulfillment, inventory control, process engineering, and workforce optimization. You’ll design scalable systems that balance cost, service, and sustainability, ensuring our network remains a global benchmark for speed, quality, and reliability.
The Director of Warehouse Operations partners closely with executive leadership to integrate advanced automation, AI-driven forecasting, and data analytics into everyday operations. If you are an operator who thrives at the intersection of technology, logistics, and leadership, this role offers the platform to transform how products move, people work, and customers experience excellence.
Principal Duties and Responsibilities
- Lead and optimize multi-site warehouse and distribution operations across the U.S. and international markets.
- Oversee daily activities, including inbound, outbound, inventory management, and safety compliance.
- Design and execute operational strategies to increase throughput, reduce waste, and improve customer service levels.
- Implement Lean, Six Sigma, and continuous improvement frameworks to eliminate bottlenecks and enhance productivity.
- Drive automation adoption, robotics, conveyor optimization, and WMS integration for scalable, data-driven operations.
- Partner cross-functionally with Procurement, Supply Chain Planning, and Customer Success to ensure end-to-end efficiency.
- Manage the P&L for warehouse operations, controlling costs while meeting delivery and quality KPIs.
- Develop, mentor, and retain warehouse leadership talent across shifts and regions.
Qualifications: What We’re Looking For
- Bachelor’s degree in Supply Chain, Logistics, or Industrial Engineering; MBA preferred.
- 10+ years of progressive experience in warehouse or distribution leadership within large-scale or Fortune 500 environments.
- Proven record leading multi-site facilities with 500+ team members and advanced automation systems.
- Strong knowledge of WMS, TMS, and ERP systems (SAP, Manhattan, Blue Yonder).
- Exceptional command of safety, quality, and compliance standards (OSHA, ISO, DOT).
- Demonstrated success in reducing operational costs while improving service and speed.
- Excellent communication and stakeholder-management skills from the warehouse floor to the boardroom.
Strategic Support
- Serve as a key operational advisor to the VP of Supply Chain and the executive leadership team.
- Contribute to long-range strategic plans for network expansion, sustainability, and technology integration.
- Partner with IT and Finance to leverage real-time analytics for decision-making and cost transparency.
- Support enterprise-wide initiatives on automation, ESG goals, and digital warehouse transformation.
Working Conditions
- Hybrid work environment with regular travel (20–25%) to warehouse and distribution centers.
- Fast-paced, KPI-driven operations requiring both strategic vision and on-site leadership.
- Collaboration with cross-functional partners across time zones and regions.
Essential Job Function
The Director of Warehouse Operations is responsible for transforming warehouse performance into competitive advantage. This leader ensures world-class standards for speed, accuracy, and efficiency while fostering a culture of safety, inclusion, and continuous learning.
Bonus Points If You Have
- Certifications: APICS CPIM/CSCP, Six Sigma Black Belt, or PMP.
- Experience with AI-enabled forecasting, digital twins, or robotics systems.
- Prior leadership in high-volume e-commerce or manufacturing distribution networks.
- Expertise in sustainability or green logistics initiatives.
Innovation Is in Our Blood
We view warehouses not as buildings but as living, learning ecosystems. Every process is an opportunity to innovate, every data point a chance to anticipate demand before it happens. Our teams embrace experimentation, automation, and data science to set new global standards for operational excellence.
We Do What We Say
Integrity defines our operations. We commit to our metrics, our people, and our customers and deliver on every promise. Accountability isn’t optional; it’s embedded in every process and every handshake.
What We Offer
- Compensation Package: $189,000 – $248,000 base + executive performance bonuses + equity potential.
- Comprehensive Benefits: Medical, dental, vision, and mental-health programs for you and your family.
- Retirement & Wealth Programs: 401(k) match, deferred-compensation plan, and financial-planning support.
- Professional Growth: Global leadership training, Lean Six Sigma certification sponsorships, and advancement pathways.
- Flexible Work Model: Hybrid scheduling with autonomy to lead from wherever you create impact.
- Recognition: Annual operations-excellence and innovation awards.
