📍 Remote – USA
Industry: Technology, Digital Commerce, Enterprise Operations & Global Supply Chain
💵 Compensation Package: $350,000 – $420,000 + Executive Incentives

About the Role

We operate across a complex ecosystem that includes digital platforms, advanced supply chain networks, enterprise technology systems, and customer-centric operations. As the organization continues to scale, operational excellence, cross-functional alignment, and strategic execution are vital to ensuring growth, customer trust, and organizational resilience.

The Executive Vice President of Operations is a key member of the senior leadership team responsible for overseeing multi-dimensional operational functions, building scalable infrastructure, and driving transformation initiatives that support long-term business goals. This executive ensures operational performance, governance, and innovation remain aligned with enterprise strategy.

This role is ideal for a senior operations executive who can balance strategy and execution, lead significant organizational change, and build high-performing teams across distributed environments.

Essential Duties and Responsibilities

• Provide leadership oversight across all core operational domains, including supply chain, technology operations, customer operations, business services, and enterprise support functions.
• Develop and execute long-range operational strategies aligned with commercial goals, financial plans, and organizational priorities.
• Oversee operational performance metrics, including service quality, efficiency, reliability, cost optimization, and customer satisfaction.
• Lead enterprise transformation programs involving automation, digital workflows, ESG initiatives, and operational modernization.
• Strengthen operational governance frameworks, compliance systems, and risk management protocols.
• Align cross-functional teams (Technology, Finance, HR, Product, Customer Experience) to deliver integrated operational outcomes.
• Manage capacity planning, workforce optimization, and operating model design for scalable growth.
• Drive continuous improvement (Lean, Six Sigma, Agile Ops) to enhance operational throughput and reduce inefficiencies.
• Guide teams through major initiatives, including mergers, integrations, process redesigns, and market expansion projects.
• Present performance insights, strategic recommendations, and operational forecasts to executive leadership and the board.

Job Qualifications and Requirements

• 15+ years of senior-level operations leadership experience within enterprise, technology, or large-scale operations environments.
• Track record of leading multi-site or global operations with measurable impact on cost, performance, and scalability.
• Strong experience in operational strategy, transformation leadership, and organizational design.
• Deep understanding of digital operations, automation, analytics, supply chain workflows, and customer operations.
• Experience managing large budgets and delivering financial improvements.
• Bachelor’s degree required; advanced degree preferred (MBA, Engineering, Operations, or Strategy).
• Exceptional executive communication and ability to influence across all levels of leadership.

Personal Capabilities and Qualifications

• Visionary and strategic thinker capable of translating long-term objectives into actionable plans.
• Strong analytical mindset with expertise in forecasting, modeling, and operational decision-making.
• Executive presence with the ability to inspire, motivate, and lead cross-functional teams.
• Resilient, adaptable, and effective in environments undergoing rapid change and transformation.
• Customer-obsessed with a commitment to reliability, quality, and operational excellence.
• Skilled relationship-builder who excels in collaborative, high-impact leadership roles.

Strategic Support

• Partner with the CEO, CFO, CHRO, and executive team to shape enterprise strategy and operational priorities.
• Guide resource allocation, capital investments, and modernization opportunities.
• Support corporate strategy initiatives related to growth, market expansion, innovation, and digital transformation.
• Influence long-term planning through detailed performance insights, risk assessments, and operational modeling.
• Serve as a senior advisor on business continuity, operational resilience, and enterprise readiness.

Working Conditions

• Remote-first executive role with periodic travel for site visits, leadership summits, and operational strategy workshops.
• Collaboration across global time zones requires flexibility and alignment with distributed teams.
• High-visibility position with accountability for enterprise outcomes and operational reliability.
• Fast-changing environment focused on digital innovation, customer excellence, and operational scalability.

Job Function

• Lead and strengthen enterprise operations.
• Build scalable systems, processes, and teams that support long-term organizational growth.
• Drive operational transformation and modernization.
• Ensure alignment between operational performance and enterprise strategy.

Compensation & Benefits

• Base Salary: $350,000 – $420,000
• Annual executive bonus
• Long-Term Incentives (Equity, LTIP, or performance awards)
• Comprehensive executive benefits package including:
  • Health, dental, vision & wellness programs
  • Retirement plan participation
  • Executive leadership coaching & development
  • Paid time off with remote work flexibility
  • Mental health & wellbeing programs
  • Remote technology reimbursement

Why Join Us

• Lead a crucial enterprise function shaping organizational performance at scale.
• Influence strategic direction and modernization efforts at the highest levels.
• Collaborate with forward-thinking leaders in a growth-oriented environment.
• Drive transformation programs that define the future of enterprise operations.
• Clear trajectory toward C-suite roles such as Chief Operating Officer, Chief Transformation Officer, or Chief Strategy Officer.