Industry: Global Retail & Omnichannel Consumer Technology Ecosystem
Executive Leadership Level | Reports to: Chief Executive Officer
Location: Remote-USA
About the Organization
We are a global retail and consumer technology enterprise operating an integrated omnichannel ecosystem across e-commerce platforms, flagship experiential stores, AI-powered personalization engines, digital marketplaces, mobile applications, and global logistics networks spanning 60+ countries.
Our digital infrastructure processes millions of daily transactions while delivering hyper-personalized shopping experiences powered by advanced analytics, predictive AI, immersive AR/VR integrations, and next-generation mobile commerce solutions.
As digital commerce accelerates and consumer behavior evolves toward frictionless, data-driven, and immersive experiences, we are seeking a transformative Head of Digital to lead enterprise-wide digital strategy, innovation, and performance optimization at global scale.
This is not a web operations role. This is a digital transformation and enterprise modernization mandate.
Job Function
The Head of Digital will architect and execute the global digital roadmap across e-commerce, digital product innovation, AI-driven customer engagement, performance marketing integration, digital analytics, and omnichannel experience strategy.
This executive will drive revenue growth, operational efficiency, and brand engagement through scalable digital infrastructure and advanced consumer insights.
Essential Duties and Responsibilities
- Define and execute a global digital transformation strategy aligned with enterprise growth objectives
- Lead e-commerce performance optimization across international markets
- Oversee digital product development, UX/UI strategy, and platform scalability
- Implement AI-powered personalization and predictive customer engagement systems
- Integrate omnichannel commerce capabilities across physical and digital environments
- Drive mobile commerce innovation and application performance enhancements
- Oversee digital analytics, customer data platforms, and performance measurement frameworks
- Align performance marketing strategies with digital platform capabilities
- Strengthen cybersecurity and data privacy governance in partnership with security leadership
- Guide digital experimentation, A/B testing, and conversion optimization initiatives
- Manage global digital budgets and vendor partnerships
- Present digital performance insights and innovation roadmap to executive leadership
Strategic Support
- Advise the CEO on digital revenue acceleration and global market expansion
- Support entry into emerging digital commerce markets
- Contribute to M&A digital integration and platform harmonization
- Align digital innovation strategy with long-term brand evolution
- Strengthen partnerships with global technology providers and cloud platforms
- Support ESG initiatives through sustainable digital transformation practices
Job Qualifications and Requirements
- 12–18+ years of progressive digital leadership experience
- 6+ years in e-commerce, consumer technology, or global retail environments
- Proven experience leading large-scale digital transformation initiatives
- Strong expertise in AI-driven personalization and data analytics platforms
- Experience managing multi-region digital teams
- Deep understanding of omnichannel retail ecosystems
- Demonstrated success driving digital revenue growth at scale
- Bachelor’s degree required; MBA or advanced degree preferred
Personal Capabilities and Qualifications
- Visionary digital strategist with operational execution discipline
- Executive presence with strong cross-functional influence
- Data-driven decision-making mindset
- Strong commercial acumen tied to revenue performance
- Resilience in fast-evolving consumer technology landscapes
- Collaborative leadership style across product, marketing, and IT teams
- Cultural intelligence across global markets
- Innovation-oriented mindset balanced with governance discipline
Working Conditions
- Hybrid executive structure with 25–35% international travel
- High-accountability role tied to digital revenue and performance KPIs
- Cross-regional coordination with global product and technology teams
- Fast-paced omnichannel retail environment
- Executive-level reporting responsibilities
Compensation & Benefits
Total Executive Compensation Package: $228,000 – $362,000 USD
Executive Compensation Includes:
- Competitive base salary within stated range
- Performance-based annual incentive bonus tied to digital growth metrics
- Long-term equity participation and executive incentive plans
- Comprehensive executive health and wellness benefits
- Retirement savings and deferred compensation options
- Relocation and global mobility support
- Executive leadership coaching and advisory services
- Generous PTO and global holiday schedule
Why Join Us
- Lead digital innovation in a globally recognized omnichannel ecosystem
- Influence enterprise-wide transformation powered by AI and advanced analytics
- Partner with visionary leadership driving consumer technology evolution
- Competitive executive compensation aligned with digital impact
- Opportunity to architect next-generation digital experiences at a global scale
