About the Role
Operational excellence isn’t just about efficiency; it’s about vision, leadership, and transformation. We are seeking a dynamic Senior Operations Manager to oversee large-scale business operations and drive performance across multiple departments and functions.
In this pivotal leadership role, you will be responsible for orchestrating people, processes, and technology to ensure consistent, scalable, and sustainable business results. Reporting directly to the Vice President of Operations, you will lead a team of managers and operational specialists to deliver exceptional service quality, cost efficiency, and productivity improvements across the enterprise.
This position is ideal for a strategic operator and systems thinker who thrives on solving complex challenges, optimizing performance, and enabling growth. You’ll drive process innovation, implement lean and Six Sigma methodologies, and partner with executive leadership to shape long-term operational strategy.
As a Senior Operations Manager, you’ll play a central role in aligning day-to-day execution with corporate goals, empowering cross-functional collaboration, and leading continuous improvement initiatives that enhance customer experience and organizational agility.
Principal Duties and Responsibilities
- Oversee end-to-end operational management, ensuring efficiency, quality, and profitability across all functional areas.
- Develop and implement strategic operational plans to support business growth, productivity, and cost control.
- Lead teams in logistics, production, procurement, and service delivery to ensure seamless coordination and execution.
- Utilize data-driven insights and KPIs to identify improvement opportunities and measure operational performance.
- Drive Lean and Six Sigma initiatives to enhance quality and reduce operational waste.
- Partner with Finance and Supply Chain to optimize resource allocation and budget management.
- Lead strategic projects involving automation, process redesign, and system modernization.
- Build a culture of accountability, teamwork, and continuous improvement across all operational functions.
- Ensure compliance with internal policies, safety standards, and industry regulations.
Qualifications: What We’re Looking For
- 10+ years of experience in operations management, manufacturing, or supply chain leadership, preferably within a large enterprise or multi-site organization.
- Bachelor’s degree in Business Administration, Industrial Engineering, Operations, or related field (MBA preferred).
- Proven ability to lead complex projects and cross-functional teams in fast-paced environments.
- Strong expertise in process improvement, performance management, and data analytics.
- Exceptional leadership and communication skills with the ability to engage at all organizational levels.
- Experience in budget ownership and strategic planning with a track record of measurable impact.
- Proficiency in ERP systems and operational analytics tools.
Strategic Support
- Collaborate with executive leadership to develop and execute the organization’s operational strategy.
- Serve as a key advisor in identifying opportunities for automation, sustainability, and global expansion.
- Partner with HR to develop workforce optimization programs and leadership succession plans.
- Support corporate transformation initiatives by aligning operational execution with business objectives.
Working Conditions
- Hybrid role with flexibility for onsite leadership at major operational facilities.
- Fast-paced environment requiring strategic prioritization and decision-making.
- Collaborative team culture focused on innovation, safety, and excellence.
- Domestic and limited international travel to oversee operations and attend executive meetings.
Essential Job Function
The Senior Operations Manager serves as the operational backbone of the organization, responsible for translating strategy into execution and ensuring that every process, system, and team performs at peak efficiency to achieve business growth and customer satisfaction.
Bonus Points If You Have
- Certification in Lean Six Sigma (Black Belt) or Project Management (PMP).
- Background in digital transformation or smart factory initiatives.
- Experience managing global or multi-site operations.
- Strong knowledge of sustainability and ESG-focused operational models.
Innovation Is in Our Blood
We don’t just run operations, we reinvent them. Our teams constantly challenge the status quo, leveraging data, technology, and collaboration to deliver smarter, faster, and more resilient results. Innovation is not a department here; it’s our operating system.
We Do What We Say
We believe integrity is the foundation of excellence. We set clear expectations, communicate transparently, and deliver results that align with our promises. Accountability, trust, and consistency define the way we lead, operate, and grow.
What We Offer
- Compensation Package: $165,000 – $225,000 + annual bonus + long-term incentive plan.
- Comprehensive Benefits: Health, dental, vision, and life insurance; 401(k) match; and executive wellness programs.
- Career Growth: Access to global leadership programs, mentorship, and executive training.
- Work Flexibility: Hybrid working model with modern tools for collaboration and productivity.
- Recognition & Rewards: Performance-based incentives, leadership excellence awards, and innovation bonuses.
- Inclusive Culture: A Diverse and collaborative workplace that celebrates teamwork and innovation.
- Impactful Work: A chance to lead initiatives that directly shape the company’s performance and future success.
