About the Role

In an environment where technology, financial performance, and operational precision shape long-term competitiveness, organizations demand leaders who can connect strategy with execution. Our company operates at the intersection of Technology and Financial Services, where enterprise-scale transformation, performance optimization, and cross-functional alignment are central to growth.

We are seeking a Strategic Operations Manager who can accelerate operational excellence across multiple business units, partner with senior leadership to drive execution of high-impact initiatives, and transform complex strategies into scalable, measurable, and repeatable processes. This role is not back-office operations it is high-visibility, enterprise-level strategic enablement.

You will manage multi-stream initiatives, build operational frameworks, elevate performance metrics, and act as the organizational “glue” between departments such as Product, Technology, Sales, Finance, Data, and Corporate Operations. The ideal candidate is a proactive problem-solver who thrives in fast-moving, ambiguous environments and understands how to influence outcomes without relying solely on authority.

This is an opportunity to impact how the enterprise operates, scales, and delivers value.

Essential Duties and Responsibilities

• Drive enterprise operational strategy across multiple functions, aligning objectives, resourcing, timelines, and performance goals.
• Manage cross-functional programs with clear execution plans, KPIs, and governance structures.
• Build operational frameworks and playbooks that improve consistency, scalability, and workflow maturity.
• Identify operational gaps and work with business leaders to design data-driven process improvements.
• Lead performance reporting across strategic initiatives, unifying metrics, dashboards, and business insights.
• Partner with Finance to support forecasting, investment planning, and operational cost optimization.
• Collaborate with Technology and Product teams to ensure operational readiness for new systems, features, and digital capabilities.
• Anticipate risks, design mitigation strategies, and ensure cross-team dependencies are aligned.
• Influence stakeholder decision-making by synthesizing insights and recommending high-impact actions.
• Support executive leadership with strategic planning cycles, operational reviews, and enterprise-wide execution alignment.

Job Qualifications and Requirements

• 7–10 years of experience in operations, management consulting, strategy, business operations, or program management.
• Experience in Technology, Financial Services, SaaS, or other high-growth, data-intensive industries.
• Strong analytical and strategic thinking skills with experience interpreting data, business performance, and financial indicators.
• Proven success in driving operational improvements and leading multi-functional initiatives.
• Experience building cross-organizational alignment in fast-paced or rapidly scaling organizations.
• Proficiency with operational tools such as Excel, BI dashboards, SQL familiarity, and workflow management systems.
• Exceptional communication, stakeholder management, and executive-level presentation skills.
• Bachelor’s degree required; MBA or advanced business/analytics degree preferred.

Personal Capabilities and Qualifications

• Highly strategic mindset with the ability to think several steps ahead and anticipate organizational needs.
• Strong operational judgment, decision-making maturity, and ability to deliver clarity in ambiguous situations.
• Ability to influence without direct authority and foster alignment across senior leaders.
• Natural problem-solver with a bias for structured thinking, simplification, and actionable outcomes.
• High emotional intelligence; able to manage competing priorities with calm, focus, and professionalism.
• Strong ownership mentality driving initiatives from concept to measurable results.

Strategic Support

• Enable executive leadership in setting long-term priorities, organizational OKRs, and operational roadmaps.
• Provide insights into operational performance, resource allocation, and process efficiencies.
• Improve enterprise operating rhythm through strategic planning, quarterly reviews, and cross-functional alignment routines.
• Support change-management initiatives, ensuring stakeholder adoption across teams and regions.
• Contribute to long-term organizational scaling models and operational capacity planning.

Working Conditions

• Remote/Hybrid U.S. role requiring collaboration across distributed teams.
• Executive-level visibility and engagement with senior leadership.
• Fast-paced environment with shifting priorities and cross-functional interdependencies.
• Occasional travel for strategy meetings, leadership summits, or operational workshops.

Job Function

• Strategic Operations & Business Optimization
• Enterprise Program Execution
• Performance Management & Reporting
• Cross-Functional Alignment & Leadership Support
• Operational Process Improvement
• Resource Planning & Organizational Scaling

Compensation & Benefits

Total Compensation Range: $185,000 – $255,000 USD
(Includes base salary + performance incentives + long-term rewards)

Benefits Include:

• Premium medical, dental, and vision coverage for employees and dependents
• 401(k) with company match
• Annual bonus and long-term incentive programs
• Professional development and leadership advancement support
• Generous PTO, paid holidays, and wellness programs
• Executive-level work flexibility and lifestyle benefits

Why Join Us

• Join a high-performing organization at the forefront of Technology and Financial Services, where innovation directly drives customer and business impact.
• Shape enterprise-level operations with the autonomy to build systems, frameworks, and processes that scale across the organization.
• Work alongside strategic, visionary leaders who value operational excellence, clarity, and data-driven decision-making.
• Lead initiatives that influence how the company grows, executes, and competes in a dynamic market.
• Thrive in a culture that rewards ownership, transparency, continuous learning, and measurable results.
• Make a long-term impact transforming strategy into operational reality at an enterprise scale.