📍 Remote (USA) | Industry: Technology, Global Supply Chain & Enterprise Operations
💵 Compensation: $185,000 – $212,000 + Executive Bonus + LTIP

About Us

We are a global organization leading innovation across technology, supply chain operations, digital platforms, and enterprise-scale service delivery. With teams spanning multiple continents, our operations support millions of customers and power complex, mission-critical environments across industries.

As an operations-driven enterprise, our success depends on precision, resilience, intelligent decision-making, and continuous innovation. We operate with the discipline of a world-class operations powerhouse—integrating data-driven execution, transformational leadership, and high-performing teams to deliver exceptional outcomes at global scale.

The SVP Operations will play a defining role in shaping the future of our operational ecosystem. This executive will be responsible for operational excellence, strategy, performance management, automation, and enterprise-wide scalability. You will guide large teams, oversee multi-region operations, and partner directly with senior leadership to deliver long-term business results.

This position offers an opportunity for a visionary operations leader to drive major transformation initiatives and influence organizational performance at the highest level.

Essential Duties and Responsibilities

• Enterprise Operational Leadership: Create and oversee operational strategies spanning production, service delivery, supply chain, logistics, and business operations.
• Performance & Efficiency Management: Drive KPI frameworks, operational scorecards, and performance metrics across global teams.
• Cross-Functional Collaboration: Work closely with Technology, Finance, HR, Supply Chain, and Product teams to align goals and deliver operational synergy.
• Global Operations Oversight: Direct multi-region operations, ensuring balanced performance across service quality, efficiency, and cost optimization.
• Process Excellence: Implement Lean, Six Sigma, automation, and continuous improvement programs to enhance operational reliability.
• Risk & Compliance Management: Strengthen operational governance, resilience planning, regulatory compliance, and incident response.
• Transformation & Growth Initiatives: Lead strategic initiatives such as market expansion, system modernization, and end-to-end operational redesign.
• Executive Reporting: Present operational performance, forecasts, risk insights, and strategic recommendations to C-Suite and Board committees.
• People Leadership: Build and develop high-performing operational teams with a culture of accountability, engagement, and operational rigor.

Job Qualifications and Requirements

• 12+ years of senior-level experience in operations leadership, supply chain, enterprise operations, service delivery, or large-scale business operations, with at least 5–7 years in executive roles.
• Proven experience in technology, supply chain, manufacturing, logistics, or enterprise operations environments.
• Strong command of operations strategy, automation, workforce management, and performance optimization.
• Bachelor’s degree required; MBA or advanced degree preferred.
• Demonstrated success leading large, distributed teams and transforming operations at scale.
• Expertise in Lean, Six Sigma, operational analytics, cost modeling, and risk management.
• Exceptional communication and Board-facing executive presence.

Personal Capabilities and Qualifications

• Visionary executive with strong strategic thinking and analytical rigor.
• Highly influential communicator capable of driving alignment across diverse teams.
• Innovative problem-solver who thrives in complex, fast-paced environments.
• Deep commitment to operational excellence, process rigor, and organizational discipline.
• High emotional intelligence with a collaborative, people-first leadership style.
• Strong financial mindset with the ability to balance cost efficiency and service quality.

Strategic Support

• Serve as a senior strategic advisor to the CEO, COO, CFO, and Executive Leadership Team.
• Lead annual planning, operational forecasting, capital investment strategy, and transformation roadmaps.
• Support M&A integration, operational due diligence, and enterprise scaling initiatives.
• Partner with Finance on budgeting, cost modeling, and ROI frameworks for operational initiatives.
• Provide executive insights and recommendations to influence enterprise-level decisions.

Working Conditions

• Remote role with periodic travel to major operational hubs, leadership offsites, and strategic planning sessions.
• Requires flexibility to collaborate across multiple global time zones.
• High-pressure, high-visibility environment with enterprise-level accountability.
• Virtual leadership across large cross-functional and geographically distributed teams.

Job Function

• Lead global operations strategy, execution, performance, and transformation.
• Oversee multi-region operations, continuous improvement, automation, and operational scalability.
• Ensure reliable, cost-effective, and high-quality operations execution across the enterprise.

Compensation & Benefits

• Base Salary: $205,000 – $245,000
• Executive Bonus: Annual performance incentive
• Long-Term Incentive Plan (LTIP): Executive equity or stock options may apply
• Executive Benefits Include:
  • Medical, dental, vision
  • 401(k) / retirement programs
  • Paid executive-level PTO
  • Leadership development resources
  • Wellness and mental health programs
  • Remote work & technology support

Why Join Us

• Lead at Scale: Influence operations across a global enterprise with tremendous complexity and reach.
• Executive Visibility: Work directly with the CEO, COO, and senior leadership to shape the organization’s future.
• Operational Innovation: Drive automation, modernization, and strategic transformation initiatives.
• Career Advancement: Clear pathway to COO or broader C-Suite leadership roles.
• Remote-First Leadership: High autonomy and flexibility while leading major enterprise operations.
• Purpose-Driven Impact: Help build an organization defined by excellence, innovation, and operational strength.