Houston, January 19th , 2026
Dear Hiring Committee,
I am writing to express my interest in the Director of Technology Operations position. With over two decades of experience leading technology operations, infrastructure engineering, and cloud modernization across Fortune‑level and global organizations, I bring a proven ability to deliver secure, scalable, and resilient operating environments while mentoring diverse teams and advising executives on risk management, cost optimization, and digital transformation.
At Enerflex, I directed AWS migrations and SD‑WAN conversions, improving resiliency and reducing costs while strengthening cybersecurity aligned to GDPR and PCI standards. At Infor, I defined global digital architecture roadmaps during M&A integrations, negotiated vendor consolidations that reduced infrastructure costs by 45%, and introduced enterprise‑wide automation and data visualization capabilities. At ADM and PwC, I managed analytics integrations and reporting consolidations, building operational frameworks, KPIs, and dashboards that enhanced transparency and executive decision‑making.
Earlier in my career, I managed $50M+ infrastructure programs at Shell, oversaw global IT operations at AeroMexico and Cemex, and delivered operational readiness for enterprise systems at Compaq and BMW. Across these roles, I consistently provided strategic guidance during incidents and outages, built monitoring frameworks to ensure uptime, and partnered with engineering, security, and architecture teams to align technology roadmaps with operational requirements.
I am particularly drawn to this role’s emphasis on operational excellence, automation, and incident management. My leadership style is empathetic yet decisive, fostering clarity and accountability while ensuring teams are prepared for high‑impact events. Fluent in English and Spanish, with conversational Portuguese, I have successfully led multicultural teams across the Americas, Europe, and Asia, driving collaboration and operational maturity in complex environments.
I am excited about the opportunity to contribute to your organization’s mission by ensuring reliable, scalable, and secure technology operations while shaping long‑term infrastructure effectiveness. I welcome the chance to discuss how my background in cloud operations, infrastructure reliability, vendor governance, and executive advisory can support your strategic goals.
Thank you for your consideration.
Sincerely,
Alejandro (Alex) M. Klurfan
