Industry: Enterprise SaaS, AI-Enabled Technology, Cloud Platforms, Corporate Communications, Brand Reputation, Public Affairs, Digital Transformation, and Executive Communications
Location: USA Remote
Compensation Package: $438K – $540K
We are a large, enterprise-scale SaaS, AI-enabled technology, cloud platform, corporate communications, brand reputation, public affairs, digital transformation, and executive communications organization serving enterprise customers across complex technology-driven markets. The company operates in a high-visibility environment where communication strategy directly influences brand trust, customer confidence, employee alignment, investor perception, market credibility, executive positioning, stakeholder relationships, and long-term enterprise value.
This is not a traditional communications leadership role focused only on press releases, internal announcements, or media coordination. The Chief Communication Officer will serve as a strategic enterprise executive responsible for shaping how the company communicates its vision, protects its reputation, engages employees, positions leadership, manages external narratives, supports business transformation, and builds trust with customers, partners, employees, industry stakeholders, and the broader market.
The company is continuing to invest in executive communications, corporate storytelling, reputation strategy, employee communications, brand narrative, public relations, crisis communications, stakeholder engagement, thought leadership, analyst and media relationships, digital communications, internal change messaging, and stronger alignment between communications, marketing, people, product, legal, and executive leadership. As the organization grows, leadership is seeking a Chief Communication Officer who can bring executive presence, strategic judgment, polished writing, narrative discipline, crisis readiness, and strong cross-functional influence to a highly visible role.
The Chief Communication Officer will lead communication strategy across corporate communications, executive communications, internal communications, external communications, crisis and issues management, public relations, brand reputation, employee messaging, thought leadership, stakeholder engagement, communications governance, and strategic narrative development. This executive will partner closely with the CEO, Board, CMO, Chief People Officer, Legal, Product, Revenue, Customer Success, Operations, Finance, Investor Relations, where applicable, HR, Data Analytics, and Executive Leadership to ensure communication priorities support company strategy and market trust.
This role requires a leader who understands how communication shapes both external perception and internal execution. The ideal candidate will know how to advise senior executives, translate complex business and technology topics into clear narratives, prepare leaders for high-stakes communication moments, manage sensitive issues, guide employee communication during change, support media strategy, and build communication systems that help a large remote-first organization remain aligned and credible.
The selected candidate will help define how the company tells its story, protects its reputation, communicates change, supports leadership visibility, and strengthens stakeholder confidence. This includes improving message architecture, building stronger communication governance, leading internal and external narrative planning, improving executive visibility, supporting crisis readiness, and ensuring communications becomes a strategic driver of trust, clarity, and enterprise value.
This is a high-impact executive opportunity for a communications leader who wants to shape corporate reputation, advise senior leadership, build executive messaging systems, strengthen internal alignment, and help a large technology-driven organization communicate with authority, consistency, and impact.
• Lead the company’s enterprise communications strategy across corporate communications, executive communications, internal communications, public relations, external messaging, crisis communications, brand reputation, and stakeholder engagement.
• Build and execute a multi-year communications roadmap that supports company strategy, market credibility, employee trust, customer confidence, leadership visibility, and enterprise reputation.
• Partner with the CEO, Board, and executive leadership team to define communication priorities, narrative themes, leadership messaging, stakeholder positioning, and reputation strategy.
• Serve as a trusted communications advisor to the CEO and executive team on speeches, announcements, employee messages, media engagement, crisis response, organizational updates, and high-stakes communications.
• Lead corporate storytelling and message architecture for company strategy, product innovation, customer value, AI-enabled technology, market position, business transformation, and organizational growth.
• Oversee internal communications strategy, including executive messages, employee announcements, change communications, leadership updates, company meetings, culture messaging, and remote workforce engagement.
• Lead external communications, including media strategy, public relations, analyst messaging, industry visibility, reputation management, thought leadership, and corporate announcements.
• Partner with Marketing to align corporate narrative, brand voice, campaign messaging, market positioning, content strategy, and digital communication channels.
• Partner with Legal, Compliance, Security, HR, and executive stakeholders on sensitive communications, crisis response, risk messaging, policy announcements, employee matters, and public-facing issues.
• Build and manage crisis communications frameworks, including escalation protocols, holding statements, response teams, approval workflows, stakeholder mapping, and post-incident communication reviews.
• Develop executive thought leadership programs, including speaking opportunities, articles, interviews, conference messaging, leadership positioning, and market commentary.
• Strengthen employee communication channels, feedback loops, editorial calendars, message consistency, leadership communication routines, and organizational alignment practices.
• Measure communications effectiveness through employee engagement data, message reach, sentiment indicators, media results, executive visibility, stakeholder feedback, and reputation signals.
• Build, mentor, and lead communications team members while creating a culture of clarity, speed, discretion, creativity, accountability, and strategic influence.
• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English, Business Administration, Political Science, or a related field required.
• Master’s degree, MBA, or advanced education in communications, public affairs, business leadership, corporate reputation, or strategic messaging strongly preferred.
• 15+ years of progressive experience in corporate communications, executive communications, public relations, internal communications, media relations, brand reputation, public affairs, crisis communications, or strategic communications.
• 8+ years of senior leadership experience managing communications teams, executive communications functions, corporate affairs programs, media strategy, internal communications, or reputation management.
• Experience within enterprise SaaS, AI-enabled technology, cloud platforms, cybersecurity, fintech, healthcare technology, digital transformation, consulting, public companies, or high-growth enterprise environments strongly preferred.
• Proven success advising CEOs and executive teams, building corporate narratives, managing crisis communications, leading internal communications, supporting media strategy, and strengthening brand reputation.
• Strong understanding of corporate reputation, executive positioning, employee communications, crisis management, media relations, stakeholder engagement, digital communications, and change communication.
• Experience developing communications for complex technology, AI, data, cybersecurity, cloud platforms, enterprise products, business transformation, or regulated operating environments preferred.
• Strong writing, editing, message development, speechwriting, storytelling, briefing, media preparation, and executive presentation skills.
• Familiarity with communications tools and platforms such as Slack, Microsoft Teams, Google Workspace, SharePoint, intranet platforms, Sprinklr, Meltwater, Cision, Muck Rack, Hootsuite, Brandwatch, Google Analytics, Tableau, Power BI, or similar tools preferred.
• Strong business acumen with the ability to connect communications strategy to customer trust, employee engagement, revenue growth, investor confidence, market position, and enterprise reputation.
• Experience working directly with CEOs, Boards, CMOs, Legal, HR, Product, Revenue, Customer Success, Finance, Investor Relations, agency partners, media contacts, and executive stakeholders.
• Excellent executive presence, judgment, stakeholder management, crisis leadership, cross-functional influence, and decision-making skills.
• Strategic communications executive with the ability to connect company strategy, corporate narrative, stakeholder trust, employee alignment, and business performance.
• Exceptional communicator with strong writing judgment, clear message discipline, and the ability to simplify complex business and technology topics.
• Strong executive presence with the confidence to advise the CEO, Board, and senior leadership team on sensitive communication matters, reputation risk, and public positioning.
• Calm and decisive under pressure, especially during crises, sensitive announcements, media scrutiny, leadership changes, organizational updates, or customer-facing issues.
• Reputation-minded and business-aware, with the ability to understand how messaging affects employees, customers, partners, investors, regulators, media, and the market.
• Collaborative and able to align Marketing, Legal, HR, Product, Revenue, Operations, Customer Success, Finance, Security, and Executive Leadership around consistent communication priorities.
• Employee-centered and trust-focused, with the ability to communicate change clearly, respectfully, and transparently across a distributed workforce.
• Data-informed with the ability to use engagement metrics, sentiment signals, media analysis, channel performance, and stakeholder feedback to improve communication strategy.
• Creative and disciplined, with the ability to develop compelling narratives while maintaining accuracy, consistency, confidentiality, and brand integrity.
• High integrity and discretion when handling confidential business plans, employee matters, legal issues, executive communications, customer concerns, crisis materials, and market-sensitive information.
The Chief Communication Officer will provide strategic leadership by ensuring the company communicates with clarity, credibility, consistency, and purpose across employees, customers, partners, media, industry stakeholders, and executive audiences.
This role will help leadership make better decisions about corporate narrative, employee communication, crisis readiness, executive visibility, brand reputation, stakeholder trust, change messaging, public positioning, and sensitive communication matters. The CCO will ensure communications is not managed as a reactive announcement function, but as a strategic enterprise capability that protects trust and strengthens market position.
Key areas of strategic support may include:
• Enterprise communications strategy and narrative roadmap development.
• CEO and executive communications advisory support.
• Corporate storytelling and message architecture.
• Internal communications and employee alignment.
• Change communications and transformation messaging.
• Crisis communications and issues management.
• Public relations, media strategy, and reputation management.
• Thought leadership and executive visibility programs.
• Brand reputation and stakeholder trust strategy.
• Board and executive-level communications reporting.
• Communication governance, approvals, and message consistency.
• Employee listening, sentiment analysis, and communication effectiveness measurement.
• Legal, HR, Security, Product, Marketing, and Revenue communications partnership.
• Agency, advisor, and external communications partner management.
The Chief Communication Officer will help ensure the organization communicates as one coordinated enterprise with a clear story, trusted leadership voice, and strong reputation discipline.
• Location: USA Remote.
• Primarily remote executive leadership environment with regular communications planning meetings, executive advisory sessions, internal messaging reviews, media strategy discussions, crisis readiness updates, stakeholder briefings, and leadership communications planning.
• Flexibility required during crisis communications, major company announcements, leadership updates, media inquiries, customer-impacting issues, employee communications, market events, or sensitive organizational matters.
• Occasional travel may be required for Board meetings, executive off-sites, media events, industry conferences, customer events, leadership gatherings, agency meetings, or strategic communications workshops.
• Regular collaboration with the CEO, Board, CMO, Chief People Officer, Legal, HR, Product, Revenue, Customer Success, Operations, Finance, Security, Investor Relations, where applicable, agency partners, and Executive Leadership.
• Fast-paced enterprise technology environment with high visibility around corporate reputation, employee trust, executive messaging, brand narrative, public positioning, and stakeholder confidence.
• Role requires handling confidential business strategy, employee matters, legally sensitive topics, customer issues, executive messages, market-sensitive information, crisis materials, and external communications with discretion.
• Executive Communications Leadership
• Corporate Communications
• Internal Communications
• External Communications
• Public Relations
• Crisis Communications
• Reputation Management
• Executive Messaging
• Brand Narrative
• Thought Leadership
• Stakeholder Engagement
• Change Communications
• Media Relations
• Communications Governance
• Cross-Functional Executive Advisory
Compensation Package: $438K – $540K
The total compensation package may include base salary, executive performance bonus, communications performance incentives, reputation and stakeholder engagement incentives, long-term incentives, equity participation where applicable, and additional executive-level benefits depending on experience, qualifications, and final role alignment.
Benefits may include:
• Comprehensive medical, dental, and vision coverage.
• Executive performance bonus eligibility.
• Corporate communications and reputation performance incentive opportunities.
• Long-term incentive opportunities.
• Equity or ownership-aligned compensation where applicable.
• Retirement savings plan with company contribution.
• Paid time off and company holidays.
• USA remote work flexibility.
• CEO, Board, and executive leadership visibility.
• Executive coaching, communications leadership development, and professional growth support.
• Support for communications strategy, crisis leadership, media relations, executive messaging, public affairs, reputation management, and leadership education programs.
• Wellness, employee assistance, and work-life support programs.
• Access to modern communications, media monitoring, analytics, collaboration, content management, employee engagement, and digital publishing platforms.
This is an opportunity to join a large technology-driven organization where communications leadership directly influences brand trust, employee alignment, customer confidence, executive visibility, and enterprise reputation.
The Chief Communication Officer will have the authority and visibility to shape corporate narrative, advise senior leadership, strengthen internal communications, manage reputation strategy, guide high-stakes messaging, and build a communications function that supports a remote-first enterprise at scale.
You will work in an environment that values clarity, trust, strategic storytelling, responsible communication, strong judgment, and measurable business impact. The company is investing in executive communications, employee engagement, digital communications, crisis readiness, brand reputation, thought leadership, and stakeholder relationship building.
For a senior communications executive who enjoys advising leadership, shaping corporate reputation, communicating complex ideas, and turning communication strategy into enterprise value, this role offers the scope, influence, and leadership platform to make a major impact.
